PRIVACY POLICY

The entity which places information on end-user devices (e.g. on computers, tablets, smartphones) in the form of cookie files (so-called “cookies”) and at the same time gains access to them is HYDRO ZNPHS Spółka z ograniczoną odpowiedzialnością, with its registered office in Bielsko-Biała ul. Strażacka 60, 43-382 Bielsko-Biała, entered in the National Court Register by the District Court in Bielsko-Biała, Division Eight (Business) of the National Court Register under the KRS number 0000151095, tax identification number NIP: 5470170044, business identification REGON number: 008093410 e-mail address: [email protected] The information about users we gather and use are limited to the minimum necessary to enable us to provide an appropriate level of service.
This privacy policy applies to the cookies we use on the hydro.com.co.uk and b2b.hydro.com.co.uk website. The data provided voluntarily will only be used for marketing purposes (sending newsletters) or to handle enquiries sent by users via contact forms / product enquiry forms.

What cookies do we use?
On our website we use cookies, which contain information that allows us to tailor the content to the needs of users, improve the performance of our website and analyse traffic on our website.
In particular, we use cookies on our website to:

• collect anonymous statistics so that we can better understand user expectations and develop the website to make it even more user-friendly,

• ensure correct operation of selected website functions,

• optimise the website (i.e. adapt its appearance to the most popular devices),

• advertise,

• ensure an even load on servers,

• handle user sessions,

• prevent the same users from repeatedly being presented with a message informing them of the website's use of cookies.

What are cookie files
Cookie files (so-called "cookies") are IT data, such as for example text files, that particular user’s web browser can send to a server each time the user visits our website, and that are stored on the user’s device.
Cookies contain data such as for example the name of the website from which they originate, the length of time they are stored on user’s device and a unique number that has been generated to identify the web browser used to connect to the website. Cookies often store information that is necessary for the website to function properly. Cookies can also store unique numbers which identify user devices, from which it is not possible to determine user identity.
For more details about cookies visit for example the following websites: wszystkoociasteczkach.co.uk; youronlinechoices.com or go to the "help" section of your internet browser menu.

What cookies do we use?
Our website uses the following cookies:

• "permanent cookies" - they remain on user's device for as long as their lifetime is set for or until they are manually deleted. They allow, among other things, to determine new users and returning users.

• "session" cookies are temporary files stored in browser's memory. They remain on the device until the user leaves the site. They allow, among other things, to determine whether data should be collected for the current visit or tracking of a new visit should be started.

Cookie types used on our website:
Analytical/statistical - cookies from Google Analytics , placed on end user devices. Google Analytics receives, among other things, the following information about users on the basis of cookies:

• from which sources users visit our website (e.g. another website, search engine), 

• which sub-pages are selected by users, 

• which services are selected by users,

• what resolution is used by users, 

• what device types are used by users (e.g. computer, tablet, smartphone),

• whether any problems are experienced while using the website. 

The Google Analytics tool is only used on the informative pages users have access to before logging into their accounts. This tool is deactivated when users log in to their profiles.
Cookies do not link to other information about users, in particular to personal data. User IP addresses are anonymised, i.e. shortened as quickly as possible.

What can users do to change their cookie settings?

If any user does not agree to our use of cookies or wishes to limit the scope of our use of cookies, they can stop using our website or change their browser settings.

Users can change their browser settings regarding cookies at any time and, in particular, block automatic handling of cookies (in whole or in part). It is also possible for each user to block Google Analytics by means of an optional browser add-in available at: https://tools.google.com/dlpage/gaoptout, which, when installed and activated, disables Google Analytics measurements on all pages viewed by the user. More information on the possibilities and methods of handling of cookies is available in the settings of user web browsers.

Each user must bear in mind that limiting or disabling the use of cookies by us may affect some of the functionalities available on our website.

For more details about how to change user cookie settings go to the "help" section of user browser menu. For detailed information visit for example the following pages:
Mozilla: https://support.mozilla.org/pl/kb/usuwanie-ciasteczek
Chrome: https://support.google.com/chrome/answer/95647?hl=pl
Internet Explorer: https://support.microsoft.com/pl-pl/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11
Safari: https://support.apple.com/pl-pl/guide/safari/sfri11471/mac
Opera: https://help.opera.com/pl/latest/web-preferences/

Information security
We take data security very seriously. For this reason, we endeavour to protect our websites from unauthorised access by third parties and control the methods of gathering, storing and processing information. We use, among others, firewalls, server security devices, encryption devices and physical security measures. We only grant access to data to those employees and entities that need to have access to the data for processing exclusively for the purposes described in the privacy policy.

Processing of users' personal data

Personal data of users visiting the platform b2b.hydro.com.pl and the website www.hydro.com.pl , are processed to the extent indicated in the privacy notice available at: hydro.com.co.uk and b2b.hydro.com.co.uk